Policy AI

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Turn your company policies into clear, actionable guidance for your workforce

Policy AI is designed to help organisations distribute, maintain, and apply internal policies consistently across their workforce and supply chain. It transforms static policy documents into a living, intelligent system — enabling people to understand what’s expected of them and act correctly, without searching documents or relying on inconsistent interpretation.

Laptop and smartphone screens displaying Certchain's AI policy management apps with dashboards and conversation lists for company policies and training.
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Why customers choose Policy AI

Policy AI is the frontline layer for policy understanding — always available, always consistent.

✓ Eliminate repetitive HR, H&S, and compliance questions

✓ Improve safety by reinforcing correct procedures in real time

✓ Demonstrate control and due diligence to clients, auditors, and regulators

✓ Free policy owners to focus on improvement, not firefighting

Policy AI Navigator — your workforce’s policy assistant

FEATURE

Smartphone screens displaying a conversation with Certchain's generative AI for policy management, about company near miss reporting policy and rules.

The ultimate HR Policy tool. A natural-language interface that makes policies approachable and easy to use. Workers can:

  • Ask policy questions in plain English

  • Receive clause-aligned answers instantly

  • Understand procedures without manager intervention

  • Apply policies correctly, even if they’re new to the organisation

Answers are returned in seconds to minutes, with structured insight that highlights risk, readiness, and areas requiring action.

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Policy Assessor AI

FEATURE

A woman using a tablet next to a computer screen showing a policy document on Certchain's generative AI for policy management product, titled 'Policy Assessor AI' for governance and policy review.

Policy AI also includes a powerful Policy Assessor for policy owners and governance teams. It helps organisations:

  • Identify gaps or outdated sections

  • Compare policies against standards, regulations, and internal frameworks

  • Improve clarity, structure, and risk coverage

  • Draft updates or rewrite policies with confidence

This ensures policies remain robust, defensible, and fit for purpose as requirements evolve.

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A centralised, controlled AI policy library

FEATURE

Policy AI provides a single, authoritative home for all organisational policies. Policies are:

  • Version-controlled and secure

  • Structured and searchable

  • Accessible to employees and subcontractors

  • Always up to date

Outdated copies disappear from circulation, ensuring everyone works from the same, current rules.

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What it does

Onboarding & induction

Instantly clarify which rules apply to new employees or subcontractors.

Health & Safety procedures

Guide correct action during unsafe conditions or equipment issues.

HR & people management

Explain processes such as grievances, flexible working, or conduct.

Supply-chain alignment

Ensure subcontractors follow your policies — not assumptions.

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Who it’s for

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Policy AI is built for organisations that need control, clarity, and consistency in how policies are applied.

Large enterprises managing multiple HR, H&S, and compliance policies

Construction, engineering, manufacturing, and maintenance organisations

Businesses with complex onboarding or subcontractor management

Facility management and service providers

Trade organisations distributing shared model policies

Any organisation with a high regulatory or safety burden

It is used day-to-day by:

Employees at all levels

Site managers and supervisors

Subcontractors and supply chain partners

HR and People teams

Health & Safety managers and advisors

Compliance officers and auditors

Learning & development teams

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Frequently Asked Questions

  • Certchain uses AI to automate how competence and compliance data is presented — at a scale and frequency that manual processes can’t achieve.
    One of the UK’s largest prime contractors uses Certchain across 500+ sites and 300 supply-chain partners, achieving real-time compliance visibility and over 60% improvement in operational efficiency. With regulation tightening, waiting to improve is no longer an option.

  • We start with what you already have. Share your existing skills matrices, spreadsheets, or forms, and we use AI-assisted tools to ingest, structure, and operationalise the data quickly — turning static spreadsheets into live competence intelligence.

  • Very quickly.

    Once your user data is uploaded, a high-level compliance and competence dashboard can be live in around 10 minutes, giving immediate visibility across your workforce and supply chain.

  • Certchain integrates directly with over 40 competence and certification providers within the Workforce Competence Manager (WCM). A full list of current providers is available to download.

  • Each worker has a Certchain Skills Passport, managed on web and accessible via mobile.

    It brings together verified qualifications, certifications, and supporting evidence into a single, live competence record linked to role requirements.

  • Certchain integrates with a trusted identity verification partner network operating across 50+ countries. Workers without UK citizenship are prompted to complete a one-time Right to Work check, with verification securely recorded in their profile.

  • Gate systems only check compliance at a single moment in time. Certchain provides a continuous, real-time view of competence and compliance across over 40 live data feeds — allowing risks to be identified and addressed before they become site access issues.

  • Certchain’s architecture allows it to be deployed in secure, controlled environments — including defence, nuclear, and other highly regulated or isolated settings.