Certchain Workforce Competence Manager™
WCM –a unique ecosystem that defines what “competent” really means.
WCM is the foundation of Certchain. Define, evidence, and continuously monitor workforce competence at any scale. Replace fragmented skills matrices and spreadsheets with a complete, role-based competence system — providing a standardised, real-time view of competence across roles, projects, and entire supply chains.
Why customers choose Certchain WCM
WCM moves organisations from recording training to proving competence.
✓ Replace spreadsheets with a audit-defensible competence system
✓ Clearly define what competence means for each job role
✓ Gain continuous, real-time visibility over workforce competence
✓ Demonstrate compliance to clients and regulators
Standardised competence
FEATURE
Instead of asking “What courses does someone have?”, WCM answers:
“Is this person competent to perform this role, right now?”
Certchain WCM brings together role requirements, training and qualifications, experience and evidence, and ongoing monitoring and oversight into a single, standardised competence model that reflects how work is actually performed — and how regulators expect competence to be demonstrated.
Continuous, real-time competence monitoring
FEATURE
WCM continuously monitors competence across your workforce. As training expires, evidence changes, or requirements evolve, competence status updates automatically — without manual review. This allows organisations to:
Detect competence drift early
Prevent unqualified mobilisation
Maintain continuous compliance
Demonstrate ongoing oversight
Competence is no longer a one-off check — it’s managed live.
Competence across your supply chain
FEATURE
WCM is built for real-world delivery environments, where work is performed across multiple organisations. It enables:
Consistent role definitions across suppliers
Transparent competence validation
Easier onboarding and mobilisation
Clear evidence for clients and regulators
The foundation of the Certchain Competence System
WCM is the core engine of the Certchain platform. It works in concert with:
Standards AI — defining the technical rules
Policy AI — defining organisational rules
Workforce Insights AI — analysing competence data at scale
This creates a complete, end-to-end competence assurance system:
Standards define what must be done correctly
WCM defines who is competent to do it
Insights measure how well it’s working
Who it’s for
WCM is designed for organisations that must define, demonstrate, and continuously manage workforce competence — particularly where safety, regulation, and accountability matter.
It is especially valuable where:
Competence is role-specific and safety-critical
Regulatory or client scrutiny is high and increasing
Skills matrices and spreadsheets no longer provide sufficient assurance
Work is delivered across multiple projects or suppliers
Organisations must evidence ongoing competence, not one-off training
Organisations that benefit from WCM:
Tier-one and tier-two contractors
Infrastructure owners and operators
Construction, engineering, and maintenance organisations
Organisations operating in regulated or high-risk environments
Businesses managing large or complex supply chains
Trade bodies and frameworks defining role competence across industry
People who use WCM day-to-day:
Compliance and governance teams
Health & Safety managers and advisors
HR and learning & development teams
Project and site managers
Workforce planners and mobilisation teams
Auditors and assessors
Senior leaders responsible for competence assurance
Frequently Asked Questions
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Certchain uses AI to automate how competence and compliance data is presented — at a scale and frequency that manual processes can’t achieve.
One of the UK’s largest prime contractors uses Certchain across 500+ sites and 300 supply-chain partners, achieving real-time compliance visibility and over 60% improvement in operational efficiency. With regulation tightening, waiting to improve is no longer an option. -
We start with what you already have. Share your existing skills matrices, spreadsheets, or forms, and we use AI-assisted tools to ingest, structure, and operationalise the data quickly — turning static spreadsheets into live competence intelligence.
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Very quickly.
Once your user data is uploaded, a high-level compliance and competence dashboard can be live in around 10 minutes, giving immediate visibility across your workforce and supply chain.
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Certchain integrates directly with over 40 competence and certification providers within the Workforce Competence Manager (WCM). A full list of current providers is available to download.
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Each worker has a Certchain Skills Passport, managed on web and accessible via mobile.
It brings together verified qualifications, certifications, and supporting evidence into a single, live competence record linked to role requirements.
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Certchain integrates with a trusted identity verification partner network operating across 50+ countries. Workers without UK citizenship are prompted to complete a one-time Right to Work check, with verification securely recorded in their profile.
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Gate systems only check compliance at a single moment in time. Certchain provides a continuous, real-time view of competence and compliance across over 40 live data feeds — allowing risks to be identified and addressed before they become site access issues.
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Certchain’s architecture allows it to be deployed in secure, controlled environments — including defence, nuclear, and other highly regulated or isolated settings.